1. Deadline
Guarantee to deliver on mutually agreed date or $100 cash to you every day the project runs over.
2. Workmanship
Your project is protected by our written lifetime workmanship guarantee. If you have any issues with our workmanship, we will repair it promptly and at our cost. Additionally, all the quality products we use, carry an extensive manufacturer guarantee.
3. Communication
Any queries or concerns will be promptly addressed. Rise Residential offers a same day communication guarantee – when you contact us, we guarantee a reply on that same day.
4. Quality
At Rise Residential, we pride ourselves on completing our work to an extremely high standard. We guarantee our quality with our 124-point checklist which we go through prior to handing over any job.
5. Tidy Sites
We treat your home as if it were our own, therefore it will be left tidy at the end of each day. Major renovation or construction works will receive a free ‘end of job’ clean completed by a professional cleaning service.